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CULTURAL DIMENSIONS OF BUSINESS ISSUES

Culture represents one of the biggest 'unknown unknowns' for many businesses. Yet countless commercial issues and organisational failures, stem from cultural differences. For example different notions of the role and use of contracts, preferences for level of detail required to progress a project, processes for decision making, ideas about quality and employees’ preferences for autonomy and leadership, to name just a few.

And in a country like Australia, which is increasingly ethnically diverse and utilising the talents of women and older workers, companies also need to adapt to the diverse cultural needs of domestic customers and employees.

If we are unaware of these cultural differences then we are unaware of potential risks, solutions and opportunities and waste time, effort and resources, attempting to force our own world view or fix the wrong problem.

We can assist you to:

• Identify potential cultural causes for current business blocks and issues
• Maintain effective and relevant leadership in a global and diverse environment
• Hire and develop culturally effective people
• Develop organisational skills to reap the potential benefits of diversity
• Meet compliance needs for cross-cultural awareness training
• Improve the success of new market initiatives with culturally-informed business analysis, planning and market strategies
• Increase the likelihood of successful outcomes in cross-cultural negotiations
• Improve performance of key staff with training in on-the-job skills such as cross-cultural leadership, adaptability and culturally effective judgement and decision making
• Reduce costs associated with premature return from overseas assignments
• Ensure cross-cultural perspectives are embedded in your post-merger change management initiatives
• Get started with an organisational cultural audit